The AskRail® app is a safety tool for first responders.

The #AskRail app, launched in 2014, is a collaborative effort among the emergency response community and all North American Class I railroads. The app provides almost 20,000 first responders — from all 50 states and eight Canadian provinces — with immediate access to accurate, timely data about what type of hazardous materials a railcar is carrying so they can make an informed decision about how to respond to a rail emergency.

Through AskRail's easy-to-use mobile interface, emergency responders can:

Use a simple railcar ID search to see whether a railcar on a train is carrying hazardous materials

View the contents of the entire train

View emergency contact information for all Class I railroads and Amtrak

Through AskRail's easy-to-use mobile interface, emergency responders can:

Use a simple railcar ID search to see whether a railcar on a train is carrying hazardous materials
View the contents of the entire train
View emergency contact information for all Class I railroads and Amtrak

“AskRail gives first responders immediate information about railcars carrying hazardous materials and is an invaluable tool for helping prepare those on the front line should a rail incident occur. Coupled with emergency training and response planning, AskRail augments the flow of information and specifics between freight railroads and emergency first responders in communities along the nation’s 140,000-mile freight rail network.”

About the App

Backup resource if information from the train conductor or train consist is not available

Included as part of standard emergency responder training from Class I railroads

Available in English and French in the U.S., Canada and Mexico

Map feature provides isolation zone and points of interest (street or satellite view)

Used by all North American Class I railroads

Provides single-car information on participating regional railroads

Request the App

For security reasons, only qualified emergency responders who have completed rail emergency training sponsored by one of the Class I freight railroads or at the Security and Emergency Response Training Center (SERTC) can download and use the restricted features in the AskRail app. In addition, railroads can offer the app to known emergency responders along their routes.

HOW TO REQUEST FULL ACCESS TO THE APP

1

Download the app from the Google Play store or the Apple App Store.

2


Complete the registration process in the app on your device.

3

You will receive an email notification once your registration has been approved. The approval process may take up to several weeks.

4

Once you have been approved to use the app, the app will become fully functional and ready for use.



IMPORTANT NOTE: Only emergency responders who have completed rail emergency training sponsored by a Class I railroad or SERTC will be granted full access to the app.

Contact Information

View Terms of Use

Please do not send any other communication to these email addresses other than requests to use the AskRail app. Please note that Amtrak is not included on the contact list because they do not approve access to the app.

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